Shiv Vani Immigration

  • F-10 , Ramphal Chowk, Dwarka Sector 7, New Delhi
  • info@shivvaniimmigration.com
  • +91 9368631019

Refund Policy

The client agrees and understands that if there is any possibility of refund as per the refund policies, then the refund will be made within 60 working days after the client submits Shivvani Immigration Refund Claim Form to Shivvani Immigration. Client will enclose with the refund request form, a copy of his receipt for payment made to Shivvani Immigration and any other supportive documents. Failure to enclose this will also make the client ineligible for the refund.

Penalty & Refund in case of non-submission of Documents

Keeping client’s success in mind, Shivvani Immigration strictly advises its clients to be prompt in supplying their required documents for a better result and fast processing of their applications. Supply of documents on time keeps company’s performance and success of cases ratio high. The client is liable to pay a 20% of Shivvani Immigration fees as penalty if client does not provide documents within 60 working days of time from the date of agreement.

In the event of any further delay after 120 days the case would be put under voluntary abandonment and Shivvani Immigration will not be liable to process the application further. In this case client will not be entitled to a refund of any fees previously paid to Shivvani Immigration. In the contingency client wishes to hold the process for more than 4 months, he/she has to write an email to their case officer for the same and pay an Additional fee of 15,000/- rupees.

Client understands and accepts that the approval of his or her application is purely at the discretion of the Immigration Authority / Consulate / High Commission. Shivvani Immigration hereby provides consulting services only & has no association with the Immigration Authority / Consulate / High Commission or any other immigration body. Shivvani Immigration, in no way, guarantee that the client will receive Visa from the Immigration Authority / Consulate / High Commission.

Refund in case of rejection by any Immigration Authority or Consulate / High Com-mission:

If you have applied to any country and in case of rejection by the Immigration Authority / Consulate / High Commission, Shivvani Immigration will refund the applicable amount as per the refund policy to the client.  The refund will be made within 30 working days after the client submits Shivvani Immigration Refund Claim Form to Shivvani Immigration. Client will enclose a copy of the letter of rejection from the Consulate / High commission to support the Refund Claim. If client does not enclose a copy of the rejection letter or rejection stamp on the client’s passport, Shivvani Immigration will not refund applicable refund amount. Client will also enclose with the refund request form, a copy of his receipt for payment made to Shivvani Immigration. Failure to enclose this will also make the client ineligible for the refund.

1. Shivvani Immigration will provide 50-60% refund if the visa is rejected for any of the following reasons:

  • Failure of medicals by the client or his or her family members included in the application
  • Failure to provide a genuine Police Clearance Certificate, which is not less than 3 months old
  • Failure to prove sufficient funds for settlement by the client or his or her family members included in the application
  • Submission of fraudulent documents / fraudulent information
  • Prior violation of any immigration or visa law by the client or any of his or her family members included in the application
  • Late submission of any additional documents requested by the Immigration Authority / Consulate / High Commission at a later stage

2. Shivvani Immigration will provide no refund for any of the following reasons:

  • Shivvani Immigration fee is 100% non-refundable if the client receives an Invitation and failed to submit online application with all necessary sup- porting documents for permanent residence within 30 days from the date of Invitation receipt.
  • Shivvani Immigration fee is 100% non-refundable if a visa interview is re- quested by the Immigration Authority / Consulate / High Commission and the candidate fails to attend;
  • Shivvani Immigration fee is 100% non-refundable if the client abandons/with- draw his / her case due to any personal reason.
  • Shivvani Immigration is 100% non-refundable for a part payment being made for the full service;
  • Shivvani Immigration fee is 100% non-refundable if Credential Evaluation / Skills Assessment is positive and client fails to submit the other re- quire documents to process his visa application.
  • Shivvani Immigration fee is 100% non-refundable in case of change in government rules and delay from Immigration authorities.

Other Instances of Refund

The client agrees and understands that if there is any possibility of refund as per the refund policy, then the refund will be made within 30 working days after the client submits Shivvani Immigration Refund Claim Form to Shivvani Immigration. Client will enclose with the refund request form, a copy of his receipt for payment made to Shivvani Immigration and any other supportive documents. Failure to enclose this will also make the client ineligible for the refund.